Careers + Internships

Become a Part of Our Growing Team

Come join the team you always wanted to be on. 

InfoSystems is looking to add a Managed Services Sales Specialist to our team of sales professionals. As a Managed Services Sales Specialist at Infosystems, you will play a pivotal role in expanding our footprint in the healthcare and financial services industries. This position requires a dynamic and results-driven professional with a proven track record in sales and a deep understanding of the managed services landscape. This is a new role for our organization as we are a rapidly growing IT and Cyber Security company. You will be responsible for identifying and cultivating new business opportunities, as well as nurturing and expanding existing client relationships. This role requires a deep understanding of IT and Cyber Security services, excellent communication skills, and a proven track record in consultative sales.

Key Responsibilities:

• Compensation Range:  $98-120k Base Pay with an OTE (on target earnings) up to $200k.
• The Managed Services Sales Specialist will need to live and work in the Southeast US, ideally in or near Chattanooga, Knoxville, or Nashville, TN (other locations in the Southeast will be considered).
• InfoSystems is a privately held, 30-year-old company, with many long-term clients and a commitment of always doing the right thing by the customer.
• Understand customer needs and requirements to offer customized managed services solutions.
• Collaborate with internal teams to develop and enhance service offerings.
• Meet and exceed sales targets and performance metrics.
• Analyze market trends and competitor offerings to stay ahead of industry developments.
• Provide regular reports on sales activities, pipeline, and forecasts to the sales management team.
• We expect our Sales professionals to be self-starters who enjoy the challenging and rewarding world of professional sales.
• It is the goal of Infosystems to bring the best technology solutions to our clients for their specific needs by providing high value solutions through our team of consulting professionals and our industry partners.

Qualifications:

• 3-5 years of experience in sales, preferably in managed services or related IT fields.
• Proven track record of over-achieving sales targets.
• Strong understanding of the healthcare and/or financial services industries.
• Excellent communication, negotiation, and presentation skills.
• Ability to create and maintain relationships with key decision-makers.
• Bachelor’s degree in Business, Marketing, IT, or a related field.
• Develop strategies for acquiring new clients in the cyber security industry.
• Attend industry events and conferences to stay informed about trends and developments in the cyber security industry.
• Wide professional network of Cyber Security potential clients and partners is preferred.
• Sales oriented professional with a go-getter personality, results-driven and self-motivated with a self-help attitude.
• Innovative and creative throughout the sales process. A desire to find solutions to problems and meet all customer’s requirements whilst understanding the commitment to deliver all that is confirmed in a bid response.
• Performs other related duties as assigned.
• Ability to build and maintain business relationships with clients.
• Excellent verbal and written communication skills.
• Excellent management and leadership skills.
• Excellent time management skills.
• Ability to multitask and complete work while traveling.
• Proficient in Microsoft Office Suite, Customer Relationship Management Systems, and related software.
• Organized with attention to detail.
• Strong analytical and problem-solving skills.

What We Offer:

• Competitive salary and performance incentives.
• Opportunities for professional growth and advancement.
• A collaborative and supportive work environment.
• Comprehensive benefits package. 

InfoSystems, Inc., is an Equal Opportunity Employer. We do not discriminate based upon based on race, religion, gender, national origin, sexual orientation, familial status, age, handicap, marital status, etc.

Become a Part of Our Growing Team

Come join the team you always wanted to be on.

We are seeking a highly motivated and experienced Partner Marketing Manager to join our team. The Partner Marketing Manager will play a crucial role in developing and executing marketing strategies to drive growth through our partner network. This position requires a dynamic and results-driven professional with a proven track record in marketing and a deep understanding of the marketing services landscape. This is a new role for our organization as we are a rapidly growing IT and Cyber Security company. You will be responsible for identifying and cultivating new business opportunities, as well as nurturing and expanding existing client relationships. This role requires a deep understanding of IT and Cyber Security services, excellent communication skills, and a proven track record in marketing

Salary Range:  $60,000 to $70,000 (based on education & experience)

Key Responsibilities:
As the Partner Marketing Manager, you will play a pivotal role in fostering and maximizing our relationships with technology partners. Your main objectives will include:

1. Partner Relationship Management: Act as the main point of contact for our technology partners, nurturing relationships and ensuring their satisfaction. Be proactive in addressing any concerns and facilitating communication between partners and internal teams.
2. Maximizing Co-Marketing Opportunities: Collaborate with the sales team and technology partners to identify and execute co-marketing initiatives that drive brand awareness and lead generation. This includes managing available partner co-marketing funds that may be available from our different partners, working to maximize the funds that we receive and best utilize those funds to align with our overall company goals.
3. Budget Management: Work closely with partners to maximize co-marketing budgets, ensuring efficient allocation and tracking of marketing dollars to achieve mutual objectives.
4. Lead Flow Management: Ensure a consistent and fruitful flow of leads from our partners, optimizing the conversion of leads into valuable opportunities for the sales team.  Additionally, the Partner Marketing Manager will need to report back to our partners on the quality and status of the leads they provide us.
5. Campaign Management: Work collaboratively with our partners and our internal teams to create and manage campaigns to build brand awareness and generate leads. 
6. Partner Requirements: Collaborate with partners to understand and meet their specific marketing and business requirements, aligning our strategies to create mutually beneficial outcomes.
7. Partner Prioritization: Work with our Sales and Service leadership teams to collaboratively evaluate and prioritize potential partners based on strategic alignment and business impact.
8. Information Conduit: Act as a bridge of information between partners and our internal sales, service, and marketing teams, ensuring that all relevant details are communicated effectively to facilitate successful collaboration.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven experience in partner marketing, sales, or a similar role.
• Strong understanding of the technology industry, including distribution and Value-Added Reseller business model.
• Exceptional communication and interpersonal skills.
• Demonstrated ability to manage budgets and optimize co-marketing efforts.
• Strategic thinking and ability to prioritize partners based on business impact.
• Results-driven with a focus on lead generation and ROI.

What We Offer:

• Competitive salary and performance incentives.
• Opportunities for professional growth and advancement.
• A collaborative and supportive work environment.
• Comprehensive benefits package.

InfoSystems, Inc., is an Equal Opportunity Employer. We do not discriminate based upon based on race, religion, gender, national origin, sexual orientation, familial status, age, handicap, marital status, etc.

IT ENGINEER LEVEL 2

POSITION DESCRIPTION

• DEPARTMENT: Services
• POSITION TITLE: IT Engineer Level 2
• Salary or Hourly: Salary
• Position: Full-time
• Position Type: Exempt
• Report to: Manger of Engineering

SALARY RANGE:  $70,000 to $90,000

POSITION PURPOSE

The IT Engineer Level 2 will:

1. Work with internal and external resources to achieve sales and customer service goals.
2. Provide pre-sales engineering and sales support to the Account Executives.
3. Maintain and support the integrity of the operating system environment and various computer systems.
4. Responsible for ensuring the stability, security, upgrading, and optimal performance of an organization’s network, cloud infrastructure, and Windows server systems.
5. Manage and configure standard networking devices and routers. Monitor network performance and implement necessary optimizations. Implement and maintain network security measures, including firewalls and access controls.
6. Administer, install, and troubleshoot a variety of operating systems. Perform systems maintenance tasks, such as system back-up, recovery and file maintenance. Schedule, install, and test system software upgrades.
7. Perform updates to system related installation documentation. Perform end-user support and service escalation assistance.
8. Administer and optimize cloud services such as AWS, Azure, or Google Cloud. Deploy, configure, and manage virtual machines, containers, and serverless resources in the cloud. Ensure cloud resource scalability, cost-efficiency, and security. Monitor cloud infrastructure for performance and availability.
9. Gain exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.
10. Promote “satisfaction engineering” through commitment to first class service delivery.
11. Set up and configure computers and peripheral equipment such as printers, scanners, etc
12. Perform audits and tests on computer systems, networks and hardware to ensure proper functionality.
13. Proactively oversee the activities involved in quality resolution of complex technical issues, responding with an appropriate sense of urgency to problems.
14. The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents. Consequently, job incumbents may be asked to perform other duties as required.
15. Attend trade shows, marketing functions / events, technical training, and other programs as assigned.
16. Utilize assigned company technology effectively and appropriately as a work tool.
17. Ability to travel primarily within assigned geography (< 30%). 

PREFERRED QUALIFICATIONS

1. Certificate or associate degree in a relevant field is an asset
2. 5+ years’ experience in a technical support or customer service role are desired
3. Familiarity and understanding of the functions of basic computer hardware and software
4. Familiarity and understanding of the functions of server virtualization
5. Must have sound analytical thinking skills and attention to detail
6. Extremely high moral and ethical values and standards.
7. Demonstrated pattern of business success in a “engineering excellence” and service delivery
8. Experience in consultative pre-sales engineering solutions; preferably within an information technology framework.
9. Experience in communication with people with different levels of technical proficiency.
10. Experience in the development and promotion of a service excellence corporate environment. 
11. Demonstrated ability to overcome obstacles in order to meet objectives.
12. Solid networking, time management, negotiation, problem solving skills.
13. Strong verbal, written and interpersonal communication abilities.
14. Desire and willingness to learn new technologies and utilize it to maximize performance and effectiveness.  
15. Scripting and/or automation skills
16. Relevant certifications are a plus: CompTIA Network+, CCNA, AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, and Microsoft Certified: Windows Server

KEYS TO SUCCESS

The successful IT Engineer Level 2 will be extremely motivated, able to work both independently and as part of a professional team and be very customer focused. Focusing on the client to support both sales activities and quality of service will include Supporting

1. Account Executives (AEs) on sales calls and meetings to provide enhanced descriptions of our services and the value proposition of InfoSystems.
2. Influencing the customer’s view and impression of InfoSystems so they will want to do business with us.
3. Creating a positive experience for the customer and working with them to ensure a long term and mutually rewarding relationship with InfoSystems.
4. Fostering loyalty from customers by consistently promoting a customer service culture.
5. Working with a solid technical acumen to support the engineering team.
6. Being considered the subject matter expert in one technical discipline while continuing to learn other skills in different technical areas.

PERFORMANCE MEASUREMENTS 

1. Effective working relations and coordination within the engineering team, other department personnel, and external resources.
2. Positive reviews and feedback from customers, partners, and peers regarding performance, behavior, and attitude.
3. Pattern of professional growth and development. 

InfoSystems, Inc., is an Equal Opportunity Employer. We do not discriminate based upon based on race, religion, gender, national origin, sexual orientation, familial status, age, handicap, marital status, etc.